Privacy Policy

1. Who we are

Clover Rise is a digital marketing agency based in Dublin, Ireland. We provide website creation, lead generation, CRM setup, marketing automation and related services to local businesses. This privacy policy explains how we handle personal data collected through our website and in the course of delivering our services.

• Business name: Clover Rise
• Address: 77 Camden Street Lower, Saint Kevin's, Dublin 2, D02 XE80, Ireland
• Email: michael@cloverrise.com

2. What data we collect

We only collect personal data that is necessary for the purposes described below. The data we may collect includes:

• Contact details such as your name, email address, phone number and business name.
• Information you provide through our contact forms, chat widget, booking calendar or email correspondence.
• Usage data such as IP address, browser type, device information, pages visited and referral source.
• Marketing and communications data, including your preferences and responses to our campaigns.
• Client project data shared with us during the delivery of services.

3. How we use your data

We use your personal data to operate our business, respond to enquiries, deliver services and improve our marketing. Specifically, we use data to:

• Respond to enquiries submitted through our website or contact points.
• Schedule discovery calls and manage appointments through our booking system.
• Deliver, manage and improve our services for clients.
• Send relevant marketing communications where you have consented.
• Analyse website usage and advertising performance to improve our content and campaigns.
• Comply with legal, accounting and tax obligations.

4. Legal basis for processing

Under the General Data Protection Regulation (GDPR), we process personal data based on one or more of the following legal grounds:

• Consent — where you have given clear permission, for example to receive marketing emails or for non-essential cookies.
• Contract — where processing is necessary to provide services you have requested or agreed to.
• Legitimate interest — for activities such as responding to enquiries, website analytics, security and business development.
• Legal obligation — where we are required to keep records for tax, legal or regulatory purposes.

5. Cookies, analytics and advertising

Our website uses cookies and similar technologies to understand how visitors use the site and to support our marketing. We use Google Analytics, Meta Pixel and GoHighLevel / LeadConnector tracking to measure traffic, conversions and advertising performance. A cookie consent banner will be added to the site so you can manage your preferences. You can also control cookies through your browser settings.

• Essential cookies are required for the website to function.
• Analytics cookies help us understand how visitors interact with the site.
• Marketing cookies allow us to measure and improve the performance of advertising campaigns.
• You may withdraw consent for non-essential cookies at any time.

6. Subprocessors and third-party integrations

We use carefully selected third-party tools to run our website, manage leads and deliver services. These providers may process personal data on our behalf and under appropriate data protection arrangements. The main integrations currently in use are:

• GoHighLevel / LeadConnector — CRM, contact forms, chat widget and booking calendar.
• Google Analytics — website usage and performance analytics.
• Meta Pixel — advertising measurement and conversion tracking.
• Website hosting and platform infrastructure providers that support secure delivery of the site.

7. Data retention

We keep personal data only for as long as necessary. Enquiry and lead data collected through the website is retained for 12 months unless you become a client, request deletion or we are required to keep it longer by law. Client project data is kept for the duration of the agreement and for any legally required period afterwards, such as for accounting or tax records.

8. Your data protection rights

Under GDPR, you have the following rights in relation to your personal data:

• The right to access the personal data we hold about you.
• The right to rectify inaccurate or incomplete data.
• The right to erasure ('right to be forgotten') in certain circumstances.
• The right to restrict processing of your data.
• The right to data portability.
• The right to object to processing based on legitimate interests or direct marketing.
• The right to withdraw consent at any time.

9. International data transfers

Some of our service providers may process data outside the European Economic Area (EEA), for example in the United States. Where this happens, we rely on appropriate safeguards such as standard contractual clauses or equivalent mechanisms to protect your data in accordance with GDPR requirements.

10. Security

We take reasonable technical and organisational measures to protect personal data from unauthorised access, loss, misuse or alteration. This includes secure hosting, encrypted connections (SSL), access controls and regular review of the tools and services we use. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

11. Children's privacy

Our website and services are not directed at individuals under 16 years of age. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us so we can delete it promptly.

12. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services or legal requirements. Any changes will be posted on this page with an updated 'last updated' date. We encourage you to review this page periodically.

13. Contact us

If you have any questions about this Privacy Policy or want to exercise your data protection rights, please contact us: